FAQ

If you have a child new to the district you must first have your child enrolled at the campus they will be attending through the New Student Online Enrollment portal using the following link: http://www.eanesisd.net/enroll

The district and campus sites have links for parents to access the system - if you are unable to find it please utilize this link: www.eanesisd.net/familyaccess

If you forgot your password click the “Forgot your Login/Password?” link on the main logon page for Family Access (www.eanesisd.net/familyaccess). When prompted, type in your email address and you will receive an email with instructions on resetting your password (note: your email address must match what we have in the system for you and you must have an active account.

If you do not receive an e-mail from skywardadmin@eanesisd.net please check your Junk and/or Spam filter/folders. If you have not received an e-mail within 20 minutes please contact your child’s campus during normal office hours. See Contacts page.

EISD does not recommend using Chrome, iPads or SmartPhones to complete this process. Be sure to turn off your pop-up blocker. The minimum browser requirements for running the Skyward Family Access application include: Internet Explorer 8 or 9, Firefox 10 or current, Safari 3, 4, or 5.

Step 13 opens a second tab/window in your browser to give you the opportunity to review district/campus documentation with your child(ren) – close or minimize this tab/window to return to the verification process.

You have until the deadline to go back in and make changes to the prior information you submitted in the Student Information Verification process.

If you have not received a confirmation email regarding the completed Student Information Verification process please check (1) that the tab within Family Access indicates 'Completed' next to your child’s name (2) check your junk/spam filter/folder for an email from skywardadmin@eanesisd.net. If you do not receive an email within 20 minutes please contact your child’s campus during normal office hours. See Contacts page.