New Helpdesk: Incident IQ
The new Helpdesk system - Incident IQ is now live and accessible to all students and staff. You can access the new system by using the employee quick links or by clicking on the URL - https://eanesisd.incidentiq.com/. A quick video reviewing the new application is available below. Additional support materials and links to forms using Incident IQ can be found on this page.
Incident IQ Overview Video
INSTRUCTIONS FOR STAFF
INSTRUCTIONS FOR STUDENTS
Technology Forms
- Request a Mobile App
- Request Software
- Request Wifi for an Event
- Request Access to a YouTube Video for Students (6-8)
- Report a Lost or Found Device
- Request an Edit to the Webfilter
- Request to Checkout iPads for An Event